Terms of Service

1. Acceptance of Terms

These Terms of Service (the "Terms") form a binding legal agreement between you ("User", "you", or "your") and JOTA, its parent, subsidiaries, affiliates, officers, directors, employees, agents, contractors, licensors, and successors (collectively, "JOTA", "we", "us", or "our"). By creating an account, checking the acceptance box, clicking "I Agree", using the JOTA website, mobile experience, APIs, or any related services (collectively, the "Platform"), you represent that you have read, understood, and irrevocably agree to be bound by these Terms in their entirety.

If you do not agree to any portion of these Terms, you must not access, browse, register for, or use the Platform in any manner. Your continued use of the Platform after any change to these Terms constitutes acceptance of the revised Terms without further notice. You waive any right to claim you were not aware of these Terms or any subsequent modifications.

You represent and warrant that you are at least eighteen (18) years of age, have full legal capacity to enter into a binding contract in the jurisdiction where you reside, and are not barred from receiving services under the laws of the United States or any other applicable jurisdiction.

2. Nature of the Platform — Neutral Venue Only

JOTA is an online marketplace and technology platform that enables independent property owners ("Homeowners") and independent third-party service providers ("Tradesmen", "Contractors", or "Providers") to connect for the purpose of negotiating and performing home services (the "Services").

JOTA IS NOT A CONTRACTOR, GENERAL CONTRACTOR, EMPLOYER, JOINT EMPLOYER, STAFFING AGENCY, BROKER, INSURER, LENDER, ESCROW AGENT, FIDUCIARY, GUARANTOR, ARCHITECT, DESIGNER, ENGINEER, OR REAL ESTATE PROFESSIONAL. JOTA does not perform, supervise, direct, control, monitor, endorse, approve, inspect, warrant, or guarantee any Services provided by any Tradesman.

Any transaction, agreement, contract, quote, invoice, warranty, guarantee, dispute, refund, damage claim, personal injury claim, property damage claim, tax obligation, or other matter arising between a Homeowner and a Tradesman is solely between those parties. JOTA is not a party to any such agreement or matter, and JOTA has no obligation of any kind with respect to it.

3. Homeowner Responsibility for All Damages

IMPORTANT — READ CAREFULLY. As a Homeowner, you expressly acknowledge and agree that you bear sole and exclusive responsibility for any and all damage, loss, injury, destruction, theft, contamination, or diminution in value of any kind ("Damages") that occurs on, to, or in connection with your property, your possessions, your household members, your guests, your pets, your neighbors, adjoining properties, common areas, utilities, or any third parties, arising out of, related to, or in any way connected with the work, presence, conduct, negligence, gross negligence, willful misconduct, error, omission, or acts of any Tradesman, subcontractor, helper, employee, or agent introduced through the Platform.

You further agree that this responsibility includes, without limitation: (a) direct damages such as broken fixtures, water intrusion, fire, smoke, structural damage, damaged flooring, walls, ceilings, appliances, HVAC systems, plumbing, electrical, roofing, and landscaping; (b) consequential and incidental damages such as loss of use, lost rent, hotel and relocation costs, spoiled food, mold remediation, and code violations; (c) additional or collateral damage caused during the course of the work that exceeds the originally quoted scope, whether foreseeable or not; (d) damage to neighboring properties or shared building systems; (e) injuries to any person on the property; and (f) all cleanup, remediation, permitting, inspection, code-compliance, and legal costs associated with any of the foregoing.

You expressly release, waive, and forever discharge JOTA from any and all claims, demands, liabilities, causes of action, and damages of any kind arising from or related to such Damages, whether known or unknown, foreseen or unforeseen, and regardless of whether such Damages are caused in whole or in part by the ordinary or gross negligence of any Tradesman, JOTA, or any third party. It is your responsibility to maintain adequate homeowner's, renter's, landlord's, and/or liability insurance, and to independently verify that any Tradesman carries appropriate general liability, workers' compensation, and vehicle insurance before allowing them onto your property.

You agree that you will not seek reimbursement, indemnity, contribution, subrogation, or any other recovery from JOTA for any Damage, regardless of legal theory, and you waive any right of your insurer to do so on your behalf.

4. Tradesman Responsibility, Independent Contractor Status, and Compliance

As a Tradesman, you represent, warrant, and covenant that you are an independent business or independent contractor, are not an employee, agent, joint venturer, or partner of JOTA, and are not entitled to any employee benefits, wages, minimum wage, overtime, unemployment insurance, workers' compensation, or other protections from JOTA.

You are solely responsible for: (a) holding and maintaining, in current and good standing, every license, permit, registration, certification, bond, and endorsement required by any federal, state, provincial, county, municipal, or professional authority for the Services you provide; (b) maintaining general liability insurance, professional liability insurance, workers' compensation coverage for any employee or helper, commercial vehicle insurance, and any other insurance customary in your trade, at levels no lower than industry standard and, at a minimum, US$1,000,000 per occurrence for general liability; (c) all federal, state, and local income taxes, self-employment taxes, sales taxes, use taxes, and any withholdings, and for issuing tax documents required by law; (d) compliance with OSHA and all workplace safety, environmental, hazardous materials, lead paint (RRP), asbestos, and building code requirements; (e) all warranties, guarantees, and workmanship promises made to Homeowners.

You agree to indemnify, defend, and hold JOTA harmless from any claim, penalty, tax obligation, or misclassification determination arising from your independent contractor status or your failure to comply with any of the foregoing obligations.

5. No Verification, Endorsement, or Background Guarantee

JOTA may, at its sole discretion, offer optional verification badges, license checks, insurance certificate collection, background screening, or rating systems. None of these features constitute an endorsement, recommendation, guarantee, warranty, or representation by JOTA regarding the honesty, skill, competence, safety, qualification, licensure, insurance status, financial responsibility, character, or fitness of any User. Reviews and ratings reflect the opinions of individual Users only.

You acknowledge that JOTA may rely on information provided by third parties (including Users themselves) and by third-party data providers, and that such information may be incomplete, out of date, or inaccurate. You accept full responsibility for conducting your own due diligence before engaging any Homeowner or Tradesman, including but not limited to verifying licenses with the appropriate licensing authority, requesting certificates of insurance, obtaining references, and executing an independent written contract that governs your engagement.

6. Payments, Fees, and Refunds

Certain features of the Platform may require payment of subscription fees, membership fees, lead fees, boost fees, transaction fees, or other charges ("Fees"). All Fees are quoted in United States dollars unless expressly stated otherwise, are exclusive of applicable taxes, and are non-refundable except as expressly required by applicable law or as stated in a written refund policy provided by JOTA.

Payments between Homeowners and Tradesmen are between those parties. JOTA may, from time to time, facilitate payment processing through third-party payment processors (e.g. Stripe) as a convenience only; JOTA is not a party to such transactions and is not responsible for chargebacks, refunds, disputes, failed payments, unauthorized transactions, or any tax reporting obligations arising from them.

You authorize JOTA and its payment processors to charge your designated payment method for all Fees, including recurring subscription Fees, until you cancel in accordance with the applicable cancellation process. You are responsible for any bank fees, currency conversion fees, chargeback fees, and returned-payment fees.

7. User Content and License

You retain ownership of any text, photos, videos, reviews, project descriptions, portfolios, drawings, documents, and other content that you submit to the Platform ("User Content"). By submitting User Content, you grant JOTA an irrevocable, perpetual, worldwide, royalty-free, transferable, sublicensable, non-exclusive license to host, store, reproduce, modify, adapt, create derivative works from, publish, publicly display, publicly perform, distribute, and use the User Content in any medium and for any lawful purpose, including marketing and promotional purposes, without any obligation to compensate you.

You represent and warrant that you own or have obtained all necessary rights, licenses, and consents to submit the User Content and grant the license above, that the User Content does not infringe or violate the rights of any third party, and that the User Content is truthful, accurate, and not misleading. You are solely responsible for the consequences of any inaccurate or misleading review, portfolio claim, or credential claim.

JOTA may, but is not obligated to, review, screen, edit, remove, or refuse to publish any User Content at any time and for any reason, without liability to you.

8. Prohibited Conduct

You agree not to, and not to allow any third party to: (a) use the Platform for any unlawful purpose or in violation of any applicable law; (b) transmit any false, misleading, defamatory, harassing, threatening, discriminatory, obscene, or otherwise objectionable content; (c) impersonate any person or entity or misrepresent your affiliation with any person or entity; (d) attempt to circumvent the Platform to avoid Fees or to poach Users off-platform in bad faith; (e) interfere with, disrupt, probe, scan, reverse engineer, decompile, or attempt to gain unauthorized access to any portion of the Platform; (f) use any bot, scraper, or automated means to access, monitor, or copy any material from the Platform except as expressly permitted by our robots.txt or written permission; (g) upload viruses, malware, or other harmful code; (h) use the Platform to solicit for competing services; or (i) engage in any conduct that could damage, disable, overburden, or impair the Platform.

Violation of this section may result in immediate termination of your account, forfeiture of any Fees paid, and referral to law enforcement, in addition to any other remedies available to JOTA.

9. Disclaimer of Warranties

THE PLATFORM AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, OR ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

JOTA DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, TIMELY, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. JOTA DOES NOT WARRANT THAT ANY SERVICE OFFERED OR PERFORMED BY ANY TRADESMAN WILL BE OF ANY PARTICULAR QUALITY, WILL BE COMPLETED ON TIME, WILL COMPLY WITH ANY BUILDING CODE OR PERMIT REQUIREMENT, OR WILL BE FREE OF DEFECTS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, THE FOREGOING EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL JOTA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, PROPERTY DAMAGE, PERSONAL INJURY, EMOTIONAL DISTRESS, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THE PLATFORM, THE SERVICES, ANY USER, OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF JOTA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JOTA'S AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THE PLATFORM OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO JOTA IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100.00).

The limitations of this Section apply even if a remedy fails of its essential purpose. You acknowledge that the fees charged by JOTA reflect this allocation of risk and that JOTA would not enter into these Terms without these limitations.

11. Indemnification

You agree to defend, indemnify, and hold harmless JOTA and its officers, directors, employees, agents, affiliates, licensors, and suppliers (the "Indemnified Parties") from and against any and all claims, demands, actions, suits, proceedings, liabilities, losses, damages, judgments, settlements, penalties, fines, costs, and expenses (including reasonable attorneys' fees and court costs) ("Claims") arising out of or in any way related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any law or regulation; (d) your infringement or misappropriation of any right of any third party; (e) any Service you provide or receive; (f) any Damage to property, injury to person, or death occurring in connection with any engagement facilitated through the Platform; (g) any content you submit; and (h) any dispute between you and any other User.

JOTA reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense. You will not settle any Claim without our prior written consent.

12. Release Between Users

You expressly release JOTA (and its officers, directors, employees, and agents) from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any dispute you have with any other User, including any Homeowner, Tradesman, or third party.

IF YOU ARE A CALIFORNIA RESIDENT, YOU EXPRESSLY WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY."

13. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. Any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or any Services (a "Dispute") shall be resolved exclusively by final and binding individual arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures, rather than in court, except that you may assert claims in small-claims court if your claims qualify.

YOU AND JOTA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of class proceeding.

The arbitration shall take place in the county of JOTA's principal place of business or, at your election if you are a consumer, in the county where you reside. The Federal Arbitration Act governs the interpretation and enforcement of this Section. You have the right to opt out of this arbitration agreement by sending written notice to legal@usejota.com within thirty (30) days of first accepting these Terms; otherwise, you are bound by this Section.

14. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. Subject to the arbitration provisions above, any judicial action permitted under these Terms shall be brought exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to the personal jurisdiction and venue of those courts and waive any objection based on inconvenient forum.

15. Termination and Suspension

JOTA may suspend, restrict, or terminate your access to the Platform at any time, for any reason or no reason, with or without notice, and without liability. You may terminate your account at any time by following the account-closure procedure in the Platform. Sections that by their nature should survive termination (including Sections 3, 4, 5, 6, 7, 9, 10, 11, 12, 13, 14, and 16) shall survive.

16. Notices, Electronic Communications, and Consent

You consent to receive all communications, notices, agreements, disclosures, and other information from JOTA electronically, including by email, in-app messaging, SMS or push notification (where you have opted in), and posting on the Platform. Electronic notices satisfy any legal requirement that such communications be in writing.

You are responsible for keeping your contact information current. Notices to JOTA must be sent to legal@usejota.com and are deemed received when actually received.

17. Age, Eligibility, and Account Security

The Platform is intended solely for adults aged eighteen (18) years or older. By registering, you affirm under penalty of perjury that you are at least 18 and have the legal capacity to contract. JOTA does not knowingly collect information from minors; if we learn that we have collected information from a person under 18, we will delete it. You represent that you are not located in, and are not a resident of, any country subject to a U.S. government embargo, and that you are not on any U.S. government list of prohibited or restricted parties.

You are solely responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account, whether authorized by you or not. You agree to notify JOTA immediately of any unauthorized use. JOTA is not liable for any loss or damage arising from your failure to safeguard your credentials, from shared, delegated, or family-member use of your account, or from your use of weak, reused, or compromised passwords.

18. Mandatory Contractor Insurance and License Representations

Every Tradesman represents and warrants, on a continuing basis, that they hold and will maintain: (a) all licenses, registrations, permits, bonds, and certifications required by law for every trade and jurisdiction in which they offer or perform Services; (b) commercial general liability insurance of not less than US$1,000,000 per occurrence and US$2,000,000 aggregate; (c) workers' compensation insurance as required by law for every employee, helper, or subcontractor; (d) commercial automobile liability insurance for any vehicle used in connection with the Services; and (e) any professional liability, pollution liability, or specialty coverage customary for the trade. Tradesmen agree to provide current certificates of insurance to any Homeowner or to JOTA upon request within three (3) business days.

Any misrepresentation regarding licensure, insurance, bonding, or qualifications is a material breach of these Terms and grounds for immediate account termination, forfeiture of all Fees, referral to licensing and law-enforcement authorities, and personal liability of the misrepresenting party (including any owner, principal, or officer who caused, permitted, or ratified the misrepresentation). Homeowners have the right to require, and Tradesmen are obligated to furnish, proof of insurance and licensure before any work begins.

19. Prohibited Services and High-Risk Work

The following work, without limitation, is prohibited from being offered, solicited, or performed through the Platform unless performed by a person appropriately licensed, insured, and permitted by all applicable authorities: asbestos abatement; lead paint disturbance outside RRP-certified work; underground utility work without 811/locate compliance; medical gas systems; work requiring engineered structural drawings without a licensed engineer of record; unlicensed electrical, plumbing, gas, HVAC, or roofing work in jurisdictions where a license is required; any work on federally protected structures without required permits; and any work that violates local zoning, historic-preservation, HOA, condominium, or environmental rules. Users agree not to use the Platform to arrange, solicit, or perform any such prohibited work, and JOTA disclaims all liability for any such work performed in violation of this Section.

Users further agree not to use the Platform for cash-only, off-the-books, uninsured, or tax-evading arrangements. JOTA may, in its sole discretion, cooperate with any tax, licensing, immigration, or law-enforcement authority, and may disclose any User information to such authorities as it deems appropriate, without notice to the User and without liability.

20. No Professional, Legal, Financial, or Medical Advice

Content on the Platform, including cost estimates, project guides, planning tools, AI-generated suggestions, and any editorial content, is for general informational purposes only and does not constitute professional, engineering, architectural, legal, tax, insurance, financial, real estate, or medical advice. You should consult a qualified professional before making any decision based on Platform content. JOTA disclaims all liability for reliance on Platform content.

21. AI-Generated Content, Automated Systems, and Estimates

The Platform may use artificial intelligence, machine-learning models, automated ranking, matching, quote-generation, and pricing tools (collectively, "Automated Systems"). Outputs of Automated Systems may be inaccurate, biased, incomplete, or otherwise unsuitable for your purpose. JOTA makes no representation regarding the accuracy of Automated Systems and disclaims all liability for decisions made in reliance on them. You are solely responsible for reviewing, verifying, and independently deciding whether to act on any Automated System output.

You grant JOTA the right to use de-identified and aggregated data derived from your use of the Platform to train, evaluate, and improve Automated Systems and the Platform, in perpetuity, without compensation to you.

22. Off-Platform Circumvention, Non-Solicitation, and Liquidated Damages

Users agree not to circumvent the Platform's Fee structure by taking a match, lead, or introduction obtained through the Platform off-platform in order to avoid Fees, for a period of twenty-four (24) months following the introduction. Because actual damages from circumvention are difficult to quantify, the parties agree that liquidated damages equal to the greater of (a) US$2,500 per circumvented engagement or (b) 25% of the total contract value of the circumvented engagement are a reasonable pre-estimate of loss, not a penalty, and are immediately payable to JOTA upon demand.

23. Reviews, Ratings, and Defamation

Reviews and ratings must be truthful, first-hand, and based on an actual engagement. Fake, incentivized, coerced, retaliatory, or extortionate reviews are strictly prohibited. JOTA may remove or refuse to publish any review at its sole discretion. Users irrevocably release JOTA from any claim (including defamation, tortious interference, or business disparagement) arising from another User's review, from JOTA's decision to publish or not publish a review, or from JOTA's response to a review dispute. Users acknowledge that JOTA is a passive interactive computer service under 47 U.S.C. §230 with respect to User Content.

24. Copyright and DMCA Policy

JOTA respects intellectual property rights and complies with the Digital Millennium Copyright Act (17 U.S.C. §512). If you believe content on the Platform infringes your copyright, send a written notice containing all information required by 17 U.S.C. §512(c)(3) to JOTA's Designated Copyright Agent at dmca@usejota.com. Repeat infringers will be terminated. JOTA reserves the right to remove content and terminate accounts in appropriate circumstances without prior notice.

25. Privacy, Data, and Communications Consent

Your use of the Platform is also governed by our Privacy Policy, which is incorporated by reference. You consent to JOTA's collection, use, storage, disclosure, and processing of your personal information as described in the Privacy Policy, including transfers to the United States and other countries with different data-protection laws than your own. Where required, JOTA relies on Standard Contractual Clauses or other lawful transfer mechanisms.

You consent to receive service, transactional, security, and marketing communications from JOTA by email, SMS, push notification, and telephone at the numbers and addresses you provide. Message and data rates may apply. You may opt out of marketing communications at any time; you may not opt out of service, transactional, or security communications while your account is active. By providing a mobile number, you consent to receive autodialed calls and SMS from JOTA and its service providers relating to your account.

If you are a California resident, you may exercise rights under the CCPA/CPRA. If you are in the EEA, UK, or Switzerland, you may exercise rights under the GDPR/UK GDPR. Requests may be sent to privacy@usejota.com. JOTA does not sell personal information in exchange for money.

26. Data Breach and Security Disclaimer

No system is perfectly secure. JOTA implements commercially reasonable technical, administrative, and physical safeguards but does not guarantee that the Platform, your account, or your data will be free from unauthorized access, disclosure, alteration, or destruction. To the maximum extent permitted by law, JOTA disclaims liability for any breach, attack, phishing, credential-stuffing, session hijacking, SIM swap, or other security incident that is not caused by JOTA's own gross negligence or willful misconduct, and its liability for any incident that is so caused remains subject to Section 10.

27. Third-Party Services and Links

The Platform may integrate with or link to third-party services (including payment processors, mapping providers, identity verifiers, insurance providers, background-check providers, calendar and messaging providers, and advertising networks). JOTA does not control and is not responsible for any third-party service, and your use of any third-party service is at your own risk and subject to the third party's terms. JOTA disclaims all liability arising from any third-party service, outage, error, price change, or termination.

28. Force Majeure

JOTA shall not be liable for any failure or delay in performance to the extent caused by events beyond its reasonable control, including acts of God, natural disasters, fire, flood, earthquake, epidemic, pandemic, public-health emergency, government order, war, terrorism, civil unrest, labor dispute, utility failure, internet or telecommunications failure, cyberattack, denial-of-service attack, supply-chain disruption, or third-party outage.

29. Export Controls and Sanctions

You represent that you are not located in, under the control of, or a national or resident of any country embargoed by the United States, and that you are not on any U.S. Treasury Department Specially Designated Nationals list, U.S. Commerce Department Denied Persons list, or any similar list. You will not use the Platform in violation of any U.S. or other applicable export-control or sanctions law.

30. Beta Features and Feedback

JOTA may offer beta, preview, experimental, or early-access features, which are provided "AS IS" without warranty of any kind and may be discontinued at any time. Any feedback, suggestions, or ideas you submit regarding the Platform become the exclusive property of JOTA, and you assign to JOTA all right, title, and interest in and to such feedback, without compensation.

31. Injunctive Relief and Equitable Remedies

You acknowledge that a breach of Sections 7 (User Content License), 8 (Prohibited Conduct), 22 (Circumvention), or of any confidentiality or intellectual-property obligation would cause irreparable harm to JOTA for which monetary damages are inadequate, and that JOTA is entitled to seek injunctive and other equitable relief in any court of competent jurisdiction, without posting bond and without limiting its right to arbitrate under Section 13.

32. Statute of Limitations

To the maximum extent permitted by law, any claim arising out of or related to these Terms or the Platform must be filed within one (1) year after the claim arose; otherwise, the claim is permanently barred.

33. Changes to These Terms

We may revise these Terms at any time by posting an updated version on the Platform and updating the effective date. Material changes will be indicated by an updated version identifier. Your continued use of the Platform after the effective date of any revised Terms constitutes your acceptance of the revised Terms.

For material changes, JOTA may (but is not required to) request re-acceptance via an in-app prompt. If you do not agree to a revised version, your sole remedy is to stop using the Platform and close your account.

34. Miscellaneous

These Terms, together with any documents expressly incorporated by reference (including our Privacy Policy and any additional policies posted on the Platform), constitute the entire agreement between you and JOTA regarding the Platform and supersede all prior or contemporaneous communications and proposals.

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect. No waiver by JOTA of any term or condition shall be deemed a further or continuing waiver. You may not assign or transfer these Terms without JOTA's prior written consent; JOTA may assign these Terms freely. Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and JOTA.

Headings are for convenience only and do not affect interpretation. The Terms have been drafted jointly and shall not be construed against either party as the drafter.

BY CLICKING "I AGREE" OR BY CREATING AN ACCOUNT, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS IN THEIR ENTIRETY, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

35. Platform Communications Monitoring

You acknowledge and agree that communications sent through the Platform — including messages, attachments, and images exchanged between Homeowners and Tradesmen — are not private communications between the parties. Authorized JOTA personnel may access, review, and retain such communications when reasonably necessary for platform safety, fraud prevention, dispute resolution, customer support, enforcement of these Terms, and prevention of off-platform transactions or Fee circumvention as described in Section 22.

JOTA does not routinely read every conversation and does not operate the Platform as a broadcast or public forum for these communications. Access by authorized personnel is limited to legitimate operational, safety, legal, and enforcement purposes, and every such access is logged. This Section supplements, and does not limit, the Privacy Policy or any disclosure permitted by law.